GENERAL
- What is MISHIBOX? What is MISHIMASK?
- Why MISHIBOX for Korean Beauty?
- Do you offer free shipping?
- What payment methods are available?
- Can I request a product?
- Do you have any discount codes or coupons?
The Basics
- Do you offer a subscription box?
- What kind of products can I expect in my box?
- How much will a MISHIBOX subscription cost me?
- Are there any hidden fees?
- What brands can I expect to find in my box?
- Can I purchase just one box?
Account
- How do I change my email address?
- How do I reactivate my subscription?
- How do I edit my credit card information?
- How do I add a second subscription?
- How do I change my personal information?
- How do I reset my password?
Billing
- When is the last day of the month that you will process orders for the MISHIBOX?
- When will my credit card be charged? The day I subscribe or when the box ships?
- When will I be billed for the monthly recurring membership?
- My credit card was declined. Will I still receive the box?
- I was billed this month, but I didn't get a box. Why?
- Can I skip a monthly delivery?
Shipping
- When do you ship out the boxes?
- Are there any shipping fees?
- What countries do you ship to?
- Do you ship to APO/FPO/DPO addresses?
- When will you ship internationally to my country?
- Where is my package?